Deleting Your Data
Última atualização: 2026-10-10
You can delete your account and everything we hold about you. There are two ways.
Este documento ainda não foi traduzido para este idioma; o texto abaixo está em inglês.
1. From the panel
Sign in to your CloudVault account, open My Account → Subscription and use the Delete account button.
If you have a Google Play or App Store subscription, deleting your account does not cancel it. To stop billing, also cancel the subscription in the store (Google Play → Payments & subscriptions → Subscriptions; iPhone → Settings → Apple ID → Subscriptions).
Deletion starts as soon as you confirm.
2. By email
If you cannot reach the panel, write to info@nexttool.app from the email address registered to your account with "Account deletion" in the subject line.
We complete the request within 30 days at the latest and confirm it to you.
If you signed in with Google, Apple or GitHub
Both routes above work the same way; just sign in with your provider account to reach the panel.
You can also revoke CloudVault from the provider's own settings: Google Account permissions, Apple ID → Sign in with Apple, or GitHub Settings → Applications. That severs the connection — to erase the data we hold, also follow one of the steps above.
What gets deleted
Your account, email address, name, social account link, device records, file index and subscription history are permanently erased.
Technical server logs fall away when their own retention period ends, at most 90 days.
What happens to your files in your cloud account
Nothing. Backed-up files sit in your own Google Drive or Dropbox account and stay there; deleting your CloudVault account does not touch them.
If you want them gone too, delete them yourself from your own cloud account.